Thinking back over the years it has been a long journey to where we are today and where we are headed in the future. Think about how far we have come from writing paper parking tickets. We started out using big old clunky DOS based units with serial cable connections, remember those...wow that seems like a lifetime ago. We then moved on to the palm platform based handhelds like the Symbol 1700 and the Palm 500C and thought we were in heaven! With this we could also do communications via TCPIP through a local secondary network. Little did we know that over a short few years we have escalated to more robust handheld devices that run Windows Mobile 6, have built in bluetooth, Wifi and can be used for a walkie talkie, a phone and the likes of a mini desktop computer that you can carry around with you anywhere you go.
Now that we have been using the network/tcpip method over the last several years it is time to jump once again into the future. Shazam... Welcome to the future HCS WebServices is born! What is this you ask, well I have the answer for you. In an effort to move away from the much dreaded (mostly from IT folks) FTP file transfers HCS WebServices was born! What this method does is eliminate the use of the HCS Workstation by utilizing an internet connection gained by the handheld ticket writer. This can be done via GPRS (cell service) or via bluetooth and wifi connected to an internet port in the office. A few changes to the handheld configuration menu and away you go communicating via the World Wide Web! This opens a lot of doors for you as customers because it frees up a workstation and gives the officers options for communicating from other places in the field where they may be able to get an internet connection on the handheld ticket writer.
If you would like more information or are willing to move to this new method I ask that you let support know by emailing us at support@t2systems.com and we can schedule some time to get you going! I actually would like to get all of our customers upgraded to this method of communications over the next 6 months. I believe in it and feel like it is the future for communications with the handhelds!
Now that we have been using the network/tcpip method over the last several years it is time to jump once again into the future. Shazam... Welcome to the future HCS WebServices is born! What is this you ask, well I have the answer for you. In an effort to move away from the much dreaded (mostly from IT folks) FTP file transfers HCS WebServices was born! What this method does is eliminate the use of the HCS Workstation by utilizing an internet connection gained by the handheld ticket writer. This can be done via GPRS (cell service) or via bluetooth and wifi connected to an internet port in the office. A few changes to the handheld configuration menu and away you go communicating via the World Wide Web! This opens a lot of doors for you as customers because it frees up a workstation and gives the officers options for communicating from other places in the field where they may be able to get an internet connection on the handheld ticket writer.
If you would like more information or are willing to move to this new method I ask that you let support know by emailing us at support@t2systems.com and we can schedule some time to get you going! I actually would like to get all of our customers upgraded to this method of communications over the next 6 months. I believe in it and feel like it is the future for communications with the handhelds!
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