Parking with a smile

Wednesday, October 12, 2011 by Brad Manbeck

Let's face it: when you think parking, the first thing that jumps to mind is not great service. Very rarely is parking a great experience for us. We rarely score the perfect spot by the exit or by the stairwell. When you need to go back and feed the meter, you often find the ticket writer lurking nearby waiting for your meter to expire. And we are never ready for the cost when the cashier tells us the total when we exit the garage.

What if we encountered a smile on our parking adventures? How would that change your outlook? What if that ticket writer said hello and talked about the weather without circling waiting for your meter to expire. What if the cashier at the exit was engaged and not annoyed that you interrupted their perusal of the National Enquirer? You just might seek out that parking lot the next time you were in the area, and perhaps the experience would be an enjoyable one. 

I'm happy to say that working at T2 puts a smile on my face, and as VP of Support Services, I hope my work does the same for you.