If you've seen my previous posts (and I'm all but certain you've been waiting for my next one with baited breath, dear reader) you'll know that I'm the lead Analyst for our Hosting Environment. I play with servers, networking gear, enterprise storage, security systems, compliance, firewalls, and complicated software. I like blinking lights on equipment, play way too much video games, stood in line for every midnight showing of Star Wars, and have seen every episode of Star Trek (yes, all different flavors) at least twice. I'm a geek to the core.
And last week, T2 let me go mingle and talk to customers. Can you beleive that? Based on my stereotype, they should have me somewhere hidden in the back corners of the office, occasionally feeding me mountain dew and pizza..
I kid, I kid though - this was my fourth User Group, and every year they just keep getting better. I have the privlege of meeting up with the customers that use the solutions my team hosts and strives to keep available 24/7. Every piece of network gear, every new blinking light or state of the art server - and every report I fill out in the name of compliance - all has a face behind it. At User Group, I get to do what few geeks really get to do in their lifetime with a company - meet, mingle, and drink good beer with the customers that utilize the stuff I live and breathe.
It's a fascinating prospect, really - when you think of it - geek meets customer. Customer meets geek. Customer doesn't run away. Geek leaves User Group even more amped up to do his best to push the envelope of service in T2's Hosting Product. Seriously, though, it was great meeting new people, and shaking hands and exchanging a beer with the familiar faces of our wonderful customers was great.
Until next year - I'll stay geeky - you keep the world parking. Things work well that way.
- Grant
And last week, T2 let me go mingle and talk to customers. Can you beleive that? Based on my stereotype, they should have me somewhere hidden in the back corners of the office, occasionally feeding me mountain dew and pizza..
I kid, I kid though - this was my fourth User Group, and every year they just keep getting better. I have the privlege of meeting up with the customers that use the solutions my team hosts and strives to keep available 24/7. Every piece of network gear, every new blinking light or state of the art server - and every report I fill out in the name of compliance - all has a face behind it. At User Group, I get to do what few geeks really get to do in their lifetime with a company - meet, mingle, and drink good beer with the customers that utilize the stuff I live and breathe.
It's a fascinating prospect, really - when you think of it - geek meets customer. Customer meets geek. Customer doesn't run away. Geek leaves User Group even more amped up to do his best to push the envelope of service in T2's Hosting Product. Seriously, though, it was great meeting new people, and shaking hands and exchanging a beer with the familiar faces of our wonderful customers was great.
Until next year - I'll stay geeky - you keep the world parking. Things work well that way.
- Grant
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