LaDonna Sloan's Blog

Hi there T2 Nation! I have a question for you.

Was upgrading or migrating to T2 Flex the most hectic week of your work life? If you’re like me, it’s all a blur.  I remember people asking “What about this, and this, and this…” and I’m sure I made at least two hundred and fifty decisions on how I wanted the software to work with my business practices without really even knowing what they meant.

Now consider the week after your new system was implemented. A huge sigh of relief.  It’s over!  It works! I never want to go through that again.

And so here you are, two, five, or even seven years later, still living and dying by those decisions you made during a weeklong blur.  On top of that, how many upgrades have come out since then that you and your team have just glossed over?  How many of the new features and enhancements are you actually using?  Maybe it’s time to re-evaluate. 

I know you don’t have time.  But think about this: If you have just one process that that takes an extra 20 minutes a week, that’s 17 hours a year.  The two days you would need to spend with someone from T2 Consulting and Training to tune up your system can easily fit into that window of wasted time. Who knows how many more minutes you could be saving by updating your system—maybe enough to take that long weekend trip that’s been on your mind for a while.

Here’s how it works.  The T2 Consulting and Training Department will review your business practices and Flex configuration.  During an on-site visit, they will meet with staff to see how Flex is being used and what processes need to be streamlined.  You get helpful hints, best practices and suggestions along the way, as well as a comprehensive report at the completion that includes a plan to implement changes and any training needed.  Then, while you are taking that vacation, you will be certain that everything is operating at peak efficiency. 

Interested?  Contact your Account Manager or T2 Training to get started.

We all know the benefits of a good employee training program; training has a positive effect on performance by allowing employees to learn advanced techniques to help them complete their everyday tasks more efficiently.  More efficient employees feel more valued and appreciated which leads to reduced turnover and less of a need for supervision.  Trained employees are motivated employees and the entire organization achieves its goals more readily.

Don't invest in your parking management software and hardware without also optimizing your staff.  The T2 Training Department offers several solutions for all your parking permit management, parking access and revenue control and parking citation collections training needs - and at quite a reasonable price!  Arm your employees with access to a recorded video library with over 60 courses they can view at their convenience.  Further reward their accomplishment by allowing them to become a Flexpert on your parking system software with T2 Flex certifications on Front Line Permits, Front Line Citations, Front Line Supervisor, Access and Revenue Control and Finance and Audit Control. 

Training does not have to be costly.  Access to the Recorded Video Library is less than $400 a year and every member of the organization can access the courses that are relevant to their roles.  For just a little extra, the training team will set your staff up with an agenda and links to tests. Upon successful completion of all 9 courses, the participant is awarded a certificate.  It's a win-win solution to the age-old problem of providing a successful training program.  You have the peace of mind that your staff has demonstrated competency and your staff has the skills to meet and exceed expectations in their career.  Make the investment that will ensure your team’s success - invest in training!