We May Not Be the Army, But We Sure Get A Lot Done Before 9AM

Tuesday, December 6, 2011 by Jim Hutchins

This was a busy morning for my team. Mark was up a bit before midnight to do security updates in the PCI environment. Scot was up at 4:30 moving customers to newer, faster servers running the latest version of Oracle. I met Grant at the Hosting Facility at 6:30 to install a new server, decommission two older ones, and to meet the EMC engineer to install more drives in the SAN.

It was a busy morning, but we don't mind. That's what we do. We want our customers to be able to focus on managing...

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Parking in the Cloud at the Southwest Parking Association

Friday, September 23, 2011 by Jim Hutchins
This week I set a new personal record for the ratio of time-in-a-plane to time-on-the-ground. I spent about 9 hours on Tuesday flying to/from Arizona to hang out with the good folks at the Southwest Parking Association for about 5 hours. I landed just in time to hear Liliana Rambo give the keynote address. She talked about her initiatives with High Performing Teams as she works with the three Houston-area airports and her experiences with City Parking Solutions in Miami and Houston.
After a great...
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Avoiding Big-Dollar PCI 2.0 Infrastructure Surprises

Friday, September 9, 2011 by Jim Hutchins

Recently, I got a question from a customer about PCI – one of the many that I answer on a regular basis - and it caused me to pause and think about what PCI means for T2 and our customers. One of the things I'm very proud of about the T2 Systems Hosted Parking Solution is that we're a PCI-DSS Level 1 Service Provider. That said, PCI is a *pain*. It is a really big pain to become a Level 1 Service Provider. It is expensive. It is time-consuming. It is difficult. So why do we do it? So...

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Parking is Complicated

Tuesday, June 14, 2011 by Jim Hutchins
I just passed my four-year mark working in parking. After nearly nineteen years in banking, it took me a while to really understand. Don't get me wrong, I'm still a long, long way from being prepared to sit for the CAPP test,  but I think I can honestly say "I get it" when taking about Parking Access and Revenue Control, Parking Garage Software, Handheld Ticket Writers, and a lot of what goes into managing them.

For me, all that complexity translates back to computing systems that talk to all of...Read More » »

Mobile Computing and Parking in 2011

Friday, April 29, 2011 by Jim Hutchins
So I was one of those folks that stood in line to buy an iPad 2. I've never been one to do that kind of thing, but this thing just looked cool to me. It is cooler than I ever expected. It has changed the way I access the online world. That got me thinking...

How many of the consumers that are accessing the parker side of T2's enterprise parking management software are using mobile devices? We took a quick and informal look at our the logs from the parker portion of our parking enforcement system...Read More » »

Old School Parking Tickets

Friday, February 11, 2011 by Jim Hutchins
Working with Advanced Parking Solutions every day can change your perspective. I've been with T2 Systems for almost four years now and the time has just flown by. This week we were having a technical discussion about some possible enhancements to the features in the eBusiness (parker-facing) portion of T2's suite of Parking System Software and it reminded me of my first day at T2.

On my first day at T2, I got the first and only parking ticket of my life. Yeah, that's what I said. I'd never gotten...Read More » »

How to get Beat Up and Fired in the Same Day

Wednesday, November 24, 2010 by Jim Hutchins
Recently I was talking the manager of the company that cleans our office building about facility security to insure that they were following all appropriate security procedures in our space. During that discussion, he told me a story about one of their employees that had a very bad day. The cleaning company has a company-wide policy against propping open doors (even for just a minute). This policy exists to protect their clients as well as their employees. One of their employees didn't follow...Read More » »

A Geek's View of Parking Management at IPI

Tuesday, June 15, 2010 by Jim Hutchins
In my last blog entry, I said I thought I should stick to what I know (technology) and not dive too deeply into the industry side of parking that many people know so much better. I'll be keeping that in mind again today. So last month I went to the IPI (International Parking Institute) Conference and Expo in Las Vegas. This was my second IPI (after a bit over three years working in the technology side of the parking industry).

After seeing everything there, I have to say that I'm proud to work...Read More » »

Fun with Parking Systems for the Geeks

Thursday, April 8, 2010 by Jim Hutchins
Last month I wrote about all of the data in the T2 Systems Hosting Environment. Since then we've added three more customers and almost two hundred million rows of data. Talk about a growing Parking Management System.

After writing my last Blog entry I realized that I should probably stick to what I know. Technology.  T2 Systems' Parking Solutions are just the reason I get to play with really cool stuff. I'm a geek. I like working with things that have lots of blinking lights and lots of acronyms....Read More » »

There Sure is a Lot of Data in These Parking Management Systems

Monday, February 8, 2010 by Jim Hutchins

So when I first joined T2 systems nearly three years ago, I knew very little about parking or parking management systems. My only real exposure was as a parker on a college campus. And even with that, my experience with the Campus Parking Solution was only in the form of paying for my permit once a year.

So here I am running a data center full of Software for Parking. Just three years ago we had only a few dozen hosted customers. As of this week we're up to 135 and we're using all sorts of...

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Cash only for Parking? No Credit Cards? Really?

Monday, August 10, 2009 by Jim Hutchins
Having worked for a banking technology company for nearly 19 years, I'm relatively new to the parking industry. Since Joining T2 Systems in 2007, my eyes have opened to the complexity and scale of modern parking. That said, one thing still baffles me. Why are there still so many facilities that don't accept credit cards? Don't get me wrong. I understand how hard it is to take credit cards when you're standing in a grass field that usually isn't used for parking. There are Parking Management...Read More » »