Seven things that parking is like...

Wednesday, July 14, 2010 by Blake Laufer

1. A parking space is like a lawsuit... once you get one you don't want to lose it.

2. Parking at the mall is like the waiting room of a psychiatrist... a collection of people seeking validation.

3. A parking ticket is like bird poop... someting undesirable that shows up unexpectedly on your windshield.

4. Being a parking manager is like a squirrel getting ready to hibernate... you've got to keep track of a zillion nuts.

5. Parking is like paint-by-numbers... results are best when you stay inside the lines.

6. A parking meter is like a pet dog... if you don't feed it then it could come back to bite you later.

7. A manual parking operation is like the BP oil spill... leakage everywhere, no accountability, and a mess that will take years to clean up!

Parking and the Rise of the Electric Car

Monday, April 19, 2010 by Blake Laufer

So I’ve always been sort of intrigued by electric cars.  Back in the late 1890’s and early 1900's many of the earliest car designs had electric motors… but ultimately gasoline proved to be more convenient than batteries for a hundred years or so.

Fast forward to today:  GM popularized the EV1 electric car, and then killed it, and is now bringing it back – or at least something like it.  Every major manufacturer has an electric car or a hybrid in the works.  And disruptive technologies like this give birth to new companies with new products (like Tesla Motors, for instance).

So the electric car – or a gas-electric hybrid version – is here to stay.  The big question for our industry is how this might affect parking.  Should a parking space come with an electrical outlet?  Could a parker purchase electricity on demand?

Interestingly, one only needs to look to the Northern States or Canada to find parking stalls with electrical outlets.  These were never intended for recharging… instead these outlets are designed to keep the engine from freezing on a those minus 40 degree days.  Power in these outlets may not be constant, but rather cycled on-and-off according to temperature - fine for block heaters, but not so good for vehicle charging.

Demand for electric-enabled parking stall will probably increase.  But would customers be willing to pay more to park their electrical vehicle in the electric-enabled stall?  Probably, since parkers would also reduce their "range anxiety" by gaining more charge (despite that 80% of American drivers commute less than 40 miles per day).

For on-street or surface parking there are vendors in our industry (1, 2, 3) already looking at providing the on-demand electricity for vehicle charging – I’m sure we’ll see some at the IPI conference this year.  In addition, such vendors are looking at enabling the electricity only when the parker has paid for parking – so if you don’t feed money to the meter then the meter doesn’t feed the juice to your car.

Most parking managers already know that electrical costs are a big maintenance cost for a garage.  Adding electrical outlets for parkers will increase costs further by draining even more power.  Fortunately there are solutions – installing electron-sipping LED lights helps, and adding roof-based solar or wind power generation on buttresses can make more power available.

Potentially, however, the best innovation is yet to come:  technologies suggest that tomorrow’s electric vehicle will be able to communicate with the electric grid itself.  It will be smart enough to re-charge when costs are low, trickle-charge when costs are high, and even put surplus power from the batteries back into the grid when demand is really high (presumably generating a credit for the vehicle owner).

Parking has embraced technology and change over the years, and not shockingly the rise of the electric car is likely to have an impact in our industry over the next several years.
 

Canadian Parking - The Best of Both Worlds

Monday, March 1, 2010 by Blake Laufer

As a Canadian working in Indianapolis at T2 I have discovered that in the office I represent "the Canadian perspective" whenever there's something International happening.  This is the case for serious things (like a war in Afghanistan), for sporty things like the Olympics, and even funny things like comedians.  Being a fish-out-of-water provides a different perspective, and it's the best of two worlds.

So I'm wondering - is the business of parking the same in Canada as it is in the USA?  There are definitely local flavors - er, flavours.

When it comes to parking as an industry Canada straddles two worlds - America and Europe - and is able to pick the best of both.

Geographically speaking Canada is more like the USA:  it's a collection of far-flung high-density areas (better known as "cities") separated by plenty of empty space.  We are a car-dependent society and, for the most part, prefer not to take public transit.  As such we share most of the same types of parking problems as American parking operations.

With respect to culture, we Candians are a little more European in nature - conservative, heavily taxed, officially multi-lingual, and even leaning just a little toward socialist.  (Okay, maybe more than a little socialist, but it's socialism in a good way.)  And we never quite severed those ties to Britain like the US did, so we still call back home from-time-to-time.

What advantage does this offer to the business of Canadian parking operations?  It's the best of both worlds, eh?  Canadians are good at importing parking technology from Europe - such as pay-by-cell, multi-space meters, and smart cards - and then applying these technologies in a distinctly North American way.

That's not to say that America doesn't do the same thing too - our neighbors (neighbours) to the South know very well how to be innovative and adapt also - especially when it comes to technology.  And often they use Canada as their testing ground for such innovations before expanding into Europe.  In that regard Canada really does get the best of both worlds!


Parking is like...

Thursday, January 7, 2010 by Blake Laufer

Welcome to 2010!  Did you make any New Year's resolutions?  Every year many folks set out with the best of intentions to start off the new year.  And sometimes these stick... but mostly they don't.

In fact the same New Year's Resolutions seem to crop up every year with alarming popularity.  You can find lots of them online.  However in order to put a "parking spin" on them, here are my suggestions for the Top Eight New Year's Resolutions for a Parking Office.

Eight New Year's Resolutions for the Parking Office

1. Spend More Time with Family & Friends

You're a parking office.  You don't have any friends.  You do, however, have scofflaws.  Spend more time with them instead - they'll love you for it!
 

2. Get Fit

Regular exercise is the key to being fit.  What does a parking office do to get fit?

Lifting weights will help get fit.  And not too many things weigh more than a car!  So lifting cars is what we need - lifting them right over to the towing compound.  That's the resolution:  towing three reps of 10 cars each and every day.
 
3. Lose Weight

Statistics show that people are overweight.  Even obese.  They need to lose some weight.  But how does a parking office lose weight?

Most parking operations have filing cabinets full of paper records.  I say "who needs 'em?"  Filing cabinets are fat and heavy.  Ditch the filing cabinets, shred the papers, and you'll feel much lighter.  (Side benefit:  paperless office).
 

4. Quit Smoking

If the parking office is smoking then it's probably on fire.  Run!
 

5. Enjoy Life More

The parking office is a go-go-go operation.  Stop and smell the flowers once and a while.

Close the office for a week, stop enforcing, and raise the gates.  You'll feel better afterwards and your parkers will love you for it!  (Or at least during the resuting parking free-for-all they'll get an appreciation for the services that you actually do provide.)
 
6. Quit Drinking

We all know that parking and booze go together like hot dogs and buns.  Skip this resolution because you're just going to break it at the next parking conference.
 

7. Get Out of Debt

Most parking offices have lots of debt.  If you have a garage, you have debt.  Or a municipal bond.  Or parking management software (from the other guys, of course - our stuff is very reasonably priced).  Debt. Debt. Debt.

Bottom line:  You couldn't sell enough permits and collect enough citations in a hundred years to get out your office out of debt.  So suck it up and see resolution #6 as a coping mechanism.
 
8. Learn Something New

Aha!  A resolution we can actually do something about.  But what to learn... hmmm.

Learning another langugage is cool and never goes out of style.  Sometimes an accent even makes you sound more sophisticated.

Latin is always a popular choice.  Many people have even heard of it.  You can re-do all your parking materials and brochures in latin too.  And you can even change your phone system greeting:  "Pulsus 1 pro latin vel 2 pro english secuutus per talentum."
 

Follow these resolutions and you're well on your way to a better 2010.  Happy New Year!